Returns & Exchanges

At MYCRO, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a hassle-free 30-day return policy for all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing